Legal Filings

CFPB Consumer Complaint Volume

CFPB data

What is the current CFPB Consumer Complaint Volume?

CFPB CONSUMER COMPLAINT VOLUME
616,117 ↑ Worsening
Over half a million consumer complaints filed with the CFPB
One year ago
396,976 ↑ Worsening
up 219141.00 since Mar 2025

521,695 consumer financial complaints were filed with the Consumer Financial Protection Bureau in the latest annual period. Complaint volume tracks how often consumers formally report problems with financial products — from mortgage servicing errors to debt collection harassment. Rising complaints signal systemic friction between consumers and financial institutions. Source: CFPB Consumer Complaint Database.

Over half a million consumer complaints filed with the CFPB in the past year

CFPB data. Complaint volume has grown more than twentyfold since 2012 as more consumers dispute servicer practices, debt collection, and credit reporting errors.

Source: Consumer Financial Protection Bureau · Latest: 2026-03

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How has CFPB Consumer Complaint Volume changed over time?

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CFPB Consumer Complaint Volume over time
CFPB Consumer Complaint Volume, count
CFPB Consumer Complaint Volume
Historical data
Monthly · Consumer Financial Protection Bureau
Period Value YoY Change
Mar 2026 616,117 +219141.00
Feb 2026 497,145 +161906.00
Jan 2026 540,845 +65059.00
Dec 2025 512,180 +208201.00
Nov 2025 496,597 +209516.00
Oct 2025 519,801 +223919.00
Sep 2025 503,853 +239029.00
Aug 2025 495,575 +231753.00
Jul 2025 473,200 +240544.00
Jun 2025 412,168 +207996.00
May 2025 415,186 +203223.00
Apr 2025 406,104 +214986.00

Frequently Asked Questions

How many consumer complaints does the CFPB receive?

The CFPB received 521,695 consumer financial complaints in the latest annual period. This covers mortgages, credit cards, debt collection, credit reporting, and other financial products.

Why does complaint volume matter?

Rising CFPB complaints signal increasing friction between consumers and financial institutions — often a leading indicator of servicing failures, fee disputes, and collection problems that compound financial distress.

Where does this data come from?

The CFPB Consumer Complaint Database is a publicly available dataset of complaints filed against financial companies. Updated daily.

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Why does CFPB Consumer Complaint Volume matter?

CFPB Consumer Complaint Volume is one of 91 indicators in the American Distress Index's legal filings layer — the signal that predicted the 2008 crisis two years before delinquency data confirmed it.
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